For clients who have moved to the Intuit Quickbooks Online edition, they have just announced an upgrade to their system to allow for better performance. Because they are upgrading the features to help performance, you WILL want to clear your browser cookies and cache and then login to Quickbooks online edition again. Please take note of their recent blog post instructions:
As we roll out changes to QuickBooks Online in the future, we may use some new HTML5 features like IndexedDB, History, AppCache, WebStorage, GeoLocation etc. Few of them will make browsers like Firefox or Chrome ask for extra permissions. It’s your choice to accept or ignore them and in either case your regular usage of QuickBooks Online will be unaffected. However accepting / allowing such features may just help enhance your browsing experience. Such notifications only come up once, till you eventually clear your browser’s cache / cookies / site preferences, which causes a reset. So you can always reset your browser preferences any time in case you want to change your choice.
In Firefox 10 on the mac you will see the permission request notification as shown in the image below. Other versions on other platforms might look a bit different visually.
For Chrome users, you can just grab the Chrome Web Store app if you haven’t already done so. This will automatically add the necessary permissions (without the app, the notifications may come as a yellow bar on top). After installing that app, in the future you may notice the QuickBooks Online app shortcut greyed out on your Chrome’s New Tab page as shown below and Chrome should prompt for you to accept some permissions. Accept or just click on the greyed out app and re-enable it, bringing it’s color back.